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Exceeding Expectations: How CRM Tokens are Helping JD Sports Enhance Customer Loyalty

27 Apr 2023
TECH Talks Theatre

In this session we will cover:

  • The benefits of using CRM tokens to personalize the customer experience and drive engagement
  • Real-world examples of how JD Sports has successfully implemented CRM tokens to exceed customer expectations and increase loyalty
  • Tips on how other businesses can leverage CRM tokens to create a seamless and engaging customer experience, and increase customer loyalty
Leila Van-Herbert, Global Account Director, Merchant Services - Worldline
Daniel McGrath, JD Group Customer Operations Manager - JD Sports
Brought to you by: Worldline