Fireside Chat Interview: What I’ve Learnt About Retail Innovation From Working At Amazon, Tesco Labs And Deliveroo
26 Apr 2023
- Why was Tesco Labs started and what role did you have in creating it?
- How did Tesco Labs work with both start-ups and research institutes and what did that teach you about retail innovation?
- Which innovations at Tesco had the most success and which of them did you wish you’d avoided?
- How did working at Amazon differ from your Tesco experience and what key lessons did you learn there?
- At Amazon you worked on Alexa grocery shopping. How do you think voice shopping innovation will develop over the next five years?
- What retail innovations are you currently working on at Deliveroo?
- Which innovations will have the most impact on the retail landscape?
- What advice would you give to retailers who want to have an innovation mindset?
- What key skills will retailers need to focus on to drive innovation going forward?