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Keynote Panel Discussion: Omnichannel Retailing 2020-2023: The Good, The Bad & The Ugly! What Key Lessons Have Omnichannel Retailers Learnt About Retailing During Unprecedented Disruption?
27 Apr 2023
Headline Theatre
- What key lessons has Covid 19 taught omnichannel retailers?
- How are UK omnichannel retailers adapting to the Brexit landscape and where is this headed?
- What have omnichannel retailers learnt about their customers from recent economic disruption?
- What new opportunities has recent disruption presented to omnichannel retailers?
- Which retailers have been flourishing during the last three years and what can we learn from them?
- With the benefit of hindsight, what should omnichannel retailers have done differently over the last three years?
- What retail leadership and culture strategies worked over the last three years and which didn’t?
- What has the last three years taught omnichannel retailers about supply chain strategy?
- Which technologies have been crucial to omnichannel survival over the last three years?
