Skip to main content

Keynote Panel Discussion: Unlocking The Value Of Your Data To Drive Real Insight And Customer Loyalty

26 Apr 2023
Theatre A
  • How can retailers harness data to improve the customer proposition and add business value? 
  • How can retailers combine all their data to achieve a deeper understanding of their customers?  
  • How can data be used more effectively for personalisation and customer experience?  
  • How can retailers move effectively from data management to achieving real insight for intelligent decision making? 
  • How far should retailers go to clean their data? 
  • What are the simple steps retailers can take to assess vulnerability of their data? 
  • How can retailers build up customer data platforms more efficiently?
  • Which technologies offer retailers the best ROI when managing their data? 
Mairead Masterson, Director of Business Intelligence & Analytics - Bloom & Wild
Robert Bates, Head of Decision Sciences - Currys
Richard Hitt, Senior Research & Insight Manager - East of England Co-op
Constanze Freienstein, Former CEO - Lands’ End Europe