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Keynote Presentation: Creating An Exceptional Omnichannel Experience That Ensures You Truly Stand Out From The Crowd
27 Apr 2023
Headline Theatre
- Re-evaluating customer expectations of omnichannel experience in 2023 and beyond
- Achieving a big shift in your internal thinking and culture to place exceptional omnichannel experience at its core
- Rethinking your single customer view to build a truly accurate profile that makes customers feel valued across channels
- Exceeding customer expectations to stand out from the crowd and drive loyalty
- Assessing which technologies will offer you the best ROI to drive omnichannel experience further
