Presentation: Driving Competitive Advantage Through In-Store Customer Experience
26 Apr 2023
Theatre A
- Evaluating which experiences will truly delight you store customers
- Respecting the DNA of your brand to drive meaningful experiences, customer excitement and competitive advantage
- Driving deep engagement and wallet share through ensuing your stores offer an immersive experience
- Assessing which store technologies will delight your customer and offer your ROI
- Upskilling your colleagues from store assistant to customer experience hosts
- Establishing best practices of measuring the quality of your in-store customer experience in an insightful way