Self-service: are you telling me we can boost sales AND reduce shrink? - Extenda Retail
The rise of self-service technologies in retail has revolutionized the shopping experience, but it has also brought about significant challenges, particularly in managing retail shrinkage. While self-checkout systems offer convenience, they also present a heightened risk of theft and fraud compared to traditional cashier-operated lanes.
In this session, we will cover:
- Insights into alarming statistics for self-checkout systems, loss and shrinkage
- Customer insights, understanding intentional or accidental theft
- AI-driven tools to curb shrinkage rates associated with self-service technologies
- Case study examples demonstrate the reduction retailers have experienced in their shrinkage while maintaining the self-checkout process's convenience.