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Fireside Chat: What Does Great Retail Leadership Look Like In 2024 And Where Is It Headed?

25 Apr 2024
Headline Theatre
LEADERSHIP, ECONOMY & WORKFORCE

The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own:

  • How does what is happening in the wider market impact on retail leadership?
  • What are employee and customer expectations of retail leaders today?
  • What skills do retail leaders need in 2024 that they didn’t need previously? 
  • What key leadership lessons did retail leaders learn during the Covid pandemic that have helped them navigate the current environment? 
  • There’s lots of discussion around technology and in particular AI, what are the implications for jobs in retail?
  • How can retailers create the right environment and culture for effective and diverse leadership to thrive?
  • How should retail leaders approach making resilience a fundamental part of their leadership capability?   
  • How should retail executives/Board members approach leadership on new topics where they are not subject-matter experts? 
  • With the election coming up soon, how will what government might do impact on people and leadership?
  • What are the key leadership pitfall that retailers need to avoid at all costs?
  • What will retail leadership look like in 2026 and beyond what should leaders be doing today to prepare?
Speakers
Helen Dickinson OBE, Chief Executive Officer - BRC
View all 2024 Conference Programme