Skip to main content
Loading

Panel Discussion: Leveraging Customer Data & Personalisation For Enhanced Loyalty At Gymshark, Paul Smith & Graff Diamonds

24 Apr 2024
Theatre B
CUSTOMER, MARKETING & LOYALTY
  • What approach does your company take to customer experience and why? 
  • What role do your stores play in driving customer advocacy and managing lasting customer relationships?
  • What led Gymshark to open a store after many successful years as a pureplay leader? 
  • How is your company harnessing customer data to maximise shopper loyalty and enhance experience?   
  • Which personalisation tactics is your company using to maximise customer lifetime value? 
  • What does your technology strategy look like for achieving personalised, engaging customer experiences? 
  • How is Generative AI helping sales associates with personalisation? 
  • What are the key pitfalls retailers need to avoid within their data, personalisation and loyalty strategies? 
Speakers
Camellia Spaczynska, Head of Retail Operations - Paul Smith
Cathy McCabe, CEO & Co-Founder - Proximity
View all 2024 Conference Programme
RTS - The Magic of Retail Is Coming

The Retail Technology Show, where magic meets innovation!

Be part of the Magic of Retail Technology Where you can:

• Uncover - the latest enchanting tech from 400+ Cutting Edge Tech Suppliers
• Enlighten - yourself with wisdom from 130+ of Retail's Brightest Minds 
• Connect - With over 12,000+ industry leaders at retail's grandest gathering

Don't let this magical opportunity pass you by. Secure your place at the Retail Technology Show today

Unlock the Magic - Register for your FREE pass!