Which tasks and job functions of retail are being impacted the most by AI in 2024 and why?  

How can AI help retailers acquire and retain more customers and increase market share?   

How is AI enabling the retailer to maximise efficiency and reduce costs in 2024?  

What does AI mean for colleagues in general and the retail job market going forward?  

What is the right balance of people and computers to maximise AI’s benefits?  

How should a retailer get started on their AI adoption journey and what do the timescales look like?

What are the fundamental elements of an effective AI strategy?  

Which key safety, trust and ethical initiatives should be incorporated into every retailer’s AI strategy?

What are the AI key pitfalls that retailers need to avoid at all costs?   

Which new skills, training and job titles do retailers need to focus on to exploit the AI opportunity?    

How will AI develop over the next five years and how will this impact the landscape of the retail market?