Which retail strategies have been the most effective when responding to the cost-of living crisis? 

What new innovations in customer loyalty have shown the best results for retailers in the last year?

What can retail leaders do to help improve customer confidence?

Which technology innovations should retailers invest in to maximise efficiencies in challenging times?  

How has the challenging economy impacted consumer behaviour and how should retailers respond?  

How have retail pricing strategies changed in the last year and how will they develop throughout 2024? 

How can retail leaders best collaborate to reduce business rates? 

What are the new tools retailers can use to show the best value to their customers? 

How can retail leaders be more creative to reduce their operating costs and show differentiation?

How can retailers use the omnichannel experience to optimise the profitability potential of every customer?