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Presentation: Driving Sales & Engagement Through Creating A Truly Immersive In-Store Experience For Omnichannel Shoppers

24 Apr 2024
Headline Theatre
  • Evaluating your omnichannel customers’ expectations around brining the best of online into the store

  • Assessing the best ways to identify your customers in store in an engaging way

  • Using technology innovation to join up the customer journey for seamless shopping 

  • Evaluating which store technology offers you maximum opportunity to engage your customers in an immersive experience  

  • Rethinking store colleague training to further engage your customers in a powerful, frictionless experience 

Craig Ash, Managing Director UK & Ireland - Swarovski
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