2024 Testimonials

"RTS 2024 was the best year that I can remember. More visitors but also better quality visitors, as well as a great set of exhibitors setting the bar high with innovation and tech. We finished the show with the highest amount of leads we have ever had, and we were in meetings with some of them just days after the event. TPP have continually increased our annual investment in RTS for the 10+ years we have been at the show and will do so again next year."

"I think this is one of the best shows actually. I mean, firstly, it brings together so many retailers from across the UK but also wider Europe. And it's great to be here in person, to network, to hear what's going on. I think we have a great series of speakers and thought leaders on stage, which is great for us and our customers to engage in. And then for us as a vendor, it just gives us a great reason to connect with our customers, in person and in an environment where they're open to innovation, to thinking differently, to experiencing and seeing new technology. So it's really one of our favorite events.

I think we've had a great day one, we've seen hundreds of customers. Our booth has been packed from the start to the end of the show and it's not over yet, because we're looking forward to our after party that we're going to head to shortly."

"I think it's great to have a show dedicated to a specific vertical. In our industry, there's a lot of general contact center or CX shows, but actually it can be quite difficult to cut through a lot of the noise and for prospective customers or existing customers of ours, to get some really relevant snippets of information for their business. So I think that's the best thing about it, is that kind of dedicated verticalization.

Yeah, I mean, today we've had great footfall, lots of people walking past the stand. It's great to just have informal conversations, just as much as it is to have more formal structured conversations. So yeah, I think the face-to-face interaction is key for us. We do a lot of marketing out in the industry, we work through various different channels, PR agencies, but actually getting in front of people is always something that we are really keen to do.
 

Yeah, it's been good, there's a good buzz about the event. There's some really cool stuff here, including some of the conversations we are having. There's some really exciting conversation around AI, everybody wants to talk about it, everybody wants to understand how it can add value for their business. I think the scale of the show is pretty impressive as well and there's a large variety of different technical solutions. So you've got EPOS systems, applications, advertising, marketing, customer contact, so a really broad portfolio of suppliers. Yeah. So it's been great today, really looking forward to day two and most importantly, can't wait until next year, I'm sure the show will be even better."

"It's a great way to connect people from the industry, everywhere that we are. You're seeing a lot of different people from different parts of retail and seeing it come to life. When I first saw a retail technology show talking about the magic, I was like, "Ah, okay," but now, I see, this is where the magic happens and that's one thing that's so exciting.

The UK is a new for us, but we know that there's a lot of opportunity here and when we can make it here, we can really make it anywhere. It's a good way for people to see what we do and really experience what SmartWays has to offer firsthand. We know the key people that we want to speak to, the brands, the retails, this is exactly where they're at. The thing about our business, is it's not necessarily the brands that have their own store, but we know that they have a presence in many stores. So it's being able to help them and we know these are the people that'll be walking around.

This year, the Retail Technology Show has been an amazing experience. It's only day one, I cannot wait for day two, but better yet, I'm excited for next year."

"Well, it's just great to bring together all these people who are innovating, particularly, because it's retail technology. And there's people who are kind of coming up with the new ideas, the things that maybe some people have implemented but not everyone yet, and sharing their knowledge and experience so that more people can learn from it and develop faster. So we learn more when we get together, right, and we share the insights across the industry.
 

Oh, for us, this show's all about just engaging with our members. It's about getting out there, getting visible, making sure people are aware of the change that's happening and will be coming over the next few years and giving them the opportunity to ask us questions and find out more about what we're doing. Day one's been really busy. I can't believe how many people there are here, I've never seen so many retailers in one place. And yeah, we are on this corridor, there's a constant flow of traffic. So yes, I'm very tired already and I'm not sure how I'm going to do day two."

"The Retail Technology Show is a sort of once a year chance for us to get in front of many, many retailers. And for those retailers to come and see all the new technology that's available that they probably haven't seen before or had never thought they needed. And they're just able to come and see it under one roof and in one place and get the most out of the day for being able to be transformational and drive their business forward.

It's about being able to be in front of people, meet people, do the networking that comes with any event, like today. One of the things that any business is trying to do is, get the word out that we're here. Let people know that our existing clients, who think we're great and we work really well with, are our existing clients, but we're always hoping to get new clients. And being able to be in an event like this, probably, is one of the best chances each year, to do that at scale. It's been a busy day. I think compared to last few years, this is the first year that's really felt like, almost pre-Covid, levels of busy. There's been a lot of people come to the stand and we've been able to talk to a lot of people. It's been great. Yeah, we'll be back next year."

"It's great for us, because we get to engage with all of the retailers we want to engage with, all of the retailers we already have engaged with. And we get a two-day time span to talk to as many people as we can, to sell our technology and sell our benefits and sell how Hanshow stands taller than our competition. But mainly understand what they want from us, what they require from us, what their pain points are. And by doing that we can have some really constructive conversations with potential and existing customers in the UK.
 

Okay, so from an exhibit, this show is about looking at other technologies, understanding what's going on in the market and seeing what people are doing, which is the whole and what we see and what we're feeling from the whole, but it's a space where retailers come. And the space where retailers come, they come to our stand and talk to us. It's just purely about engagement and as many touch points and as many, many ways that we can engage with potential and existing customers. Fantastic. Last year was good, as it happens, we had a really good year last year. Today was better than last year and hopefully tomorrow is better than today. So we've had a really good show."

"I mean, I think this event's obviously the biggest of its kind in the UK. And it's really just an opportunity to get ourselves in front of potential customers, existing customers and share what we can do. We're a relatively small company, so this is not an insignificant investment for us, but we were extremely pleased with yesterday, on stand was busy. And yeah, we are signed up for next year."

"We were a little bit apprehensive, just never having done a trade show before, but it's sort of, yeah, been beyond what we could have expected. It's been really successful, we've had a really great time. So the Retail Technology Show is magic."

"Awesome. We heard about your show, actually, two years ago and unfortunately, we just couldn't get organized to come. We came this year, we wanted to have a sizable booth and a presence. We are coming back next year, we think this is a fantastic show. We do a lot of shows in the US, in Asia, and I have to say, the response that we've gotten and the quality of people that we met here, have been fantastic. A lot of the other companies here as well are very complimentary, so we've actually spent some time getting to know our neighbors. And we really do think this is a fantastic show, and of course, we're coming back next year. And we heard the good news, that it's going to be a bigger hall and a bigger place, so that's exciting. One of the most fantastic retail tech shows that we've ever attended. The Retail Tech Show is one of the best retail tech shows that we've been to and it's been fantastic."

"It's important to us, because we do a lot of work within the retail environment and this show, it's internationally known. We do the same type of events in the US, we do the same events here in the UK, with you guys, because it's respected, it's known within the industry and we like to be here. It's important to us, it's important to be seen and it's important to educate the message and educate people. So when we're talking to people, they ask us what we're doing, we tell them what they're doing and we educate those people as well. So it's not just about talking about a product, it's about education as well."

"Retail Technology Show has always been fantastic at drawing the right people from the right retailers. And I think, yeah, both days have been just chocked full of fantastic individuals, willing to chat as well about their retail technology, what they're looking for, and then to hear about new things as well. So some people we're talking to, haven't heard, necessarily, about us, but are very happy to. And I think that's what makes it a really great show, lots of really great, friendly retail professionals. I think, yeah, we live in a world where, there's a LinkedIn connection and I think actually meeting people face-to-face is fantastic, yeah, and we've met a lot of people. It's been a fantastic show. We're in the middle of day two, and I think it's going to be another fantastic day."

"I think it's a really good opportunity to get together in the UK. There aren't any other shows like this in the UK. To see people, to be seen, to catch up with, to make connections. I think everything's about connections and you don't get the opportunity to make those connections anywhere else other than a place like this, so yeah. I'd say it's been great. Yeah, there's been a lot of AI around, the talks have been really good. We've had a lot of interest in electronic shelf labels, which is a big thing we're doing at the moment. Yeah, it's been a really great show."

"This show is quite unique, having attended shows in other countries, this show really does bring the heart of retail to play. It comes with people who are seriously looking for technology solutions, seriously looking for ideas. All the talks and things, mean that you're getting industry specialists who are sharing their thoughts on the visions for the future, what's coming, business processes, hot trends. And again, it's really great to see some really, really serious retailers here. You get such a wide mix, from IT specialists, business analysts, buyers, merchandisers, all here, and they've got a good idea of what they want to look for and they know that they're going to find something here to suit their needs. So for me, personally, it's been incredibly busy. It's been a lot of fun talking to a lot of new people, it's been great to see old faces, both from people in the industry themselves and retailers. I've had a very short wander around, I've seen some phenomenal technology. It's grown, it's definitely grown this year, it's become bigger and a lot more exciting. Absolutely, bring on 2025."

"You have all of those retail verticals coming together in one place, year-on-year. I personally, have seen this show go from strength to strength. A number of our existing customers and prospective customers are visiting this show. And it's great for like-minded people to come together and kind of share ideas, and share their products' experience. It's been a very good show. I mean, the story we have to tell is a very engaging one. I was fortunate enough to be talking on the tech stage yesterday morning with one of our customers, the Midcounties Co-op. It was a very well-attended session, where we talked about their journey."

"So this show is a great opportunity to see the whole world of retail technology, it is very diverse. Many companies are here, so you can see every aspect of retail technology here. So far, the show has provided us with some contacts, it's technology focused, so our customers are not so much present, but it has been a great opportunity to talk with many people in the industry. And we are happy to be here and to be part of this. The Retail Technology Show 2024, has been incredible."

"So what's been really good about the show today is to talk about our Loss Prevention Solutions. What's great about the Retail Technology Show is our ability to talk to retailers in one go, across two days. We're headquartered in Stockholm, so to be in the UK has been great, to talk about retailers and their problems."

"We're proud sponsors here, of the View, the Hospitality Lounge here, at the Retail Technology Show.

It's the one event, the one time in the year, that we get to see everybody in our industry sector, from the end-users, our retail customers, through to our partners, our suppliers, and all of the systems integrators that we work with to deliver the services that we do. Retail Technology Show 2024, has been absolutely fantastic for us. It's been a great opportunity for us to showcase all of the services that we can bring to customers, to our retail and hospitality... Retail Technology Show 2024, has been a fantastic environment for us to showcase the IT services that we bring to a vast range of retailers and hospitality companies alike."

"Retail Tech is great, I mean, first of all, it's on our doorstep. Secondly, we get a wide range of people here. We get end users, obviously, the big retailers that we know, the M&S's, Waitrose's and everyone's been on here, Sainsbury's, Tescos, you name it. But we also get all our friends in the industry, so suppliers and we get new ideas from them. Plus we have a lot of friends in the industry who have, either, worked with us in the past or who are our existing customers. So it's a really good place to have a more informal chat outside of a kind of a stiff meeting environment. The Retail Technology Show 2024, has been successful."

"Well, in the discussions I've had with people, what they've said is, it kind of gives them a baseline of where everything is right now. Because things are moving so quickly, that coming to a show like this for someone in retail, even for people like us in software, they can get a real current feel for what's happening in the market, what the trends are and what they should be considering for the future.

The vibe, well, it starts off first thing in the morning with a great, "Welcome to the show," which we love. I would say, really positive, you've got some great stands here, like the one next to us, right, it attracts a lot of footfall through. I would say, really positive and optimistic.

For us, it's been a success so far, because we've had conversations with the right people. When I think about all of the people that have spoken with us, you get a wide range of roles, whether it's in retailers, potential partnerships. And that's been interesting, because it allows you to have conversations with different perspectives, some are highly relevant, some not so, but you still learn and connect with people, so that's been good. Retail Tech, for us, has been inspiring and it has given us an even greater level of optimism for the future, and I genuinely mean that, okay. Retail Tech 2024, it's been inspiring."

"It's fantastic for the industry to get everybody together, I mean, we do this show every year. It's to, when we always come to a sort of flagship event, and having our customers in one place, our prospects, our partners. It's a fantastic eco-center for all of these people to be together in the industry, networking, sharing ideas, sharing resource. It's a really valuable event for us, we come every year, we love it. Been doing it for 10 years now and we're very much looking forward to doing it in the future. The Retail Technology Show 2024, for us, this year, has been immense."

"So we want to get a brand out in UK, we are very well known in the Scandinavian and the Netherlands markets. So for us it's been important to get our brand out and we have quite succeeded with this here. I know that loss is a big problem in the UK industry, so we have had so many opportunities talking to retailers about our Loss Prevention Service, at this event.

So we get in contact with retailers that we wouldn't get in contact with back in Scandinavia. This is a possibility to meet face-to-face and not do the cold calling. So no, I will say that this event has been, actually, above expectations for Extenda Retail and myself included.

The Retail Technology Show 2024, has been amazing for Extenda Retail. We have, actually, a full list of meetings booked already with retailers. So I'm looking forward to the future and I hope that we can see each other next year as well. Retail Technology Show 2024, has been amazing."

"We love coming to this event. It's great, because it pulls a whole of the retail community together, both from vendors and from, obviously, our retail community. We love the opportunity to meet with our clients face-to-face as opposed to just via a Teams call or whatever. And it gives us the opportunity to meet, both with prospects and existing clients. Yeah, the show this year, actually, has been really, really good for us. Yesterday was so busy, we had a really good attendance from the customers that we were wanting to see and we've had a really good flow of new potential prospects as well. And we just love talking to retailers to understand what they want to do, see how it meets our visions, and just understand their pain points and see how we can help them. Absolutely, yeah. 2025, I think we've already signed up and we're looking forward to it again."