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Stream
09:30
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Headline Theatre7 mins
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09:37
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Headline Theatre3 mins
Sponsored by :
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09:40
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Headline Theatre30 mins
- Evaluating how retail leadership has evolved over the last two years
- Understanding the key qualities required to thrive in the face of uncertainty
- Creating a highly engaging company culture
- Ensuring laser focus on growth, profit and market share
- Predicting where retail is headed in the short term and adapting your leadership strategy accordingly
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10:20
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Headline Theatre20 mins
- Can you give everyone a quick overview of what the Secret Leaders podcast is, and which retailers have featured on it?
- What key lessons has the podcast taught you about successful leadership both within retail and in other sectors?
- What are the key leadership mistakes your interviewees have made that you’d advise retailers to watch out for in their leadership style?
- What have you learnt from the podcast about creating the right culture for a successful business?
- How can retail leaders maintain the right culture whilst embracing the trend towards work from home?
- Can you give everyone a quick overview of your eCommerce business Heights and why you chose a subscription model?
- How important has the influencer marketing been to the success of Heights?
- How would you describe your leadership style and the culture at Heights and how has it been impacted by your podcast interviewees?
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10:50
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Headline Theatre30 mins
- Why a meaningful wellbeing strategy is crucial for today’s people leaders
- Evaluating the direct impact employee wellbeing has on the success of retail
- How to build the foundations to create a thriving, happy workforce
- Understanding how upskilling retail leaders in mental health issues is key
- Avoiding the key mistakes retailers can make with their approach to wellbeing
- How retailers can build on the progress they’ve made in wellbeing for the future
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11:30
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Headline Theatre30 mins
- Understanding how sustainability is impacting shoppers’ behaviour and how it impacts a retailer’s business
- Evaluating what an effective sustainability strategy looks like in the retail sector and how retailers can navigate it
- Assessing how to implement a sustainability strategy and achieve companywide buy-in
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13:00
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Headline Theatre5 mins
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13:05
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Headline Theatre30 mins
- For those who are not familiar with Gener8, can you give us a quick summary of the company, your business model and what has been achieved to date?
- Tinie,-Sam’s pitch on Dragon’s Den was described by the Dragons as the best pitch ever and secured investment from three Dragons. What made you want to invest in Gener8 and become a partner in the business?
- You’ve mentioned in the past that your current aim is to turn Gener8 into a £1 Billion business by 2030. How do you plan to achieve that?
- Tinie- How have you diversified in business to thrive during the pandemic?
- Gener8 went viral during the pandemic. How has this explosive growth impacted building your team and leading its culture?
- Gener8 is a new, disruptive technology innovation for consumers to easily make money online. What other new innovations do you think retailers should take the most notice of in the next 18 months?
- Tinie- you’ve recently been quoted as saying NFTS can free musicians from slavery. What did you mean by that and what are the wider implications of NFTs for the eCommerce industry?
- Sam-You are currently advising the government on data and privacy. How do think things will develop and what does that mean for retail in general and retail marketing?
- How will Google's plan to ban 3rd party cookies by the end of 2023 will impact Gener8?
- Open to the audience for questions
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13:45
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Headline Theatre30 mins
- Understanding how to foster an engaging retail culture through effective internal communications
- Uniting global employees around the same values and goals to drive productivity and success
- Establishing best practices of bridging the physical and mental distance between headquarters and a global stores network
- Evaluating how to ensure global employees truly understand your company brand and DNA
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14:25
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Headline Theatre30 mins
- Evaluating the technology, tools and culture that help retailers become faster and more flexible
- Bridging the gap between technology and people to implement a new agile way of working
- Understanding the fresh thinking, challenges, risks and compromises of prioritising organisational agility
- Aligning people, technology and finance under a common objective to enhance the omnichannel experience.
- Assessing the business, technology and customer benefits for retailers who want to deliver Unified Commerce and omnichannel solutions in store themselves.
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15:05
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Headline Theatre45 mins
The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own :
- Which new technological innovations will have the most impact on retail by 2025?
- What will the relationship between stores, online and omnichannel look like in three years' time?
- How will customer expectations and customer experiences change by 2025?
- What will customer delivery look like in three years' time?
- How will retailers attract customers to their stores in three years’ time and how will the role of the store evolve over that time.
- What role will the metaverse play in retail by 2025?
- How will job descriptions develop within retail by 2025?
- What changes will we see in payments in three years’ time?
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15:50
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Headline Theatre10 mins
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