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Case Study : Transforming The Customer Journey And Experience Through Embracing The Smart Mobile Platform Payment Opportunity
27 Apr 2022
Theatre B
- Driving customer engagement through making in store payments more mobile
- Using innovative IT to boost employee engagement and improve staff interactions with customers
- Tackling the technological considerations that will truly transform the customer journey
- Assessing which new advances in mobile terminals will reduce abandonment whilst ensuring connectivity is maintained
- Evaluating how to reduce costs of acceptance and infrastructure
- Creating a systems architecture that simplifies the transaction process for the store of the future
