Working together to protect us all

Your safety and that of all our exhibitors, partners, visitors, contractors and staff is our highest priority. 

We are working closely with Olympia, who have been in constant contact with senior government officials and local health authorities throughout the pandemic, to create a controlled, safe and clean environment to do business and we fully comply with government guidance on managing the risk of COVID-19. We will monitor government guidance and apply any updates to our measures going forward.

ENTRY REQUIREMENTS

Last updated: January 2022

Following the UKs Government’s Plan B announcement, visitors are currently required to follow these requirements:

COVID STATUS

COVID StatusThe NHS Covid Pass is now required to attend events.

It provides evidence of vaccinations, negative tests, or natural immunity.

Please generate your Covid Pass, ready to show, before arriving at the venue to speed up your entry.

FACE COVERING

FacemaskVisitors are currently required to wear a face mask at events, unless you are exempt, except when eating or drinking.

Please ensure you bring a face mask with you to the venue to wear.

 

Our COVID Commitment

We want to make it as easy as possible for anyone to attend The Retail Technology Show, and we will use a common-sense approach to ensure you can visit the event with confidence.

For enhanced safety, and peace of mind, Olympia has added some additional measures and we ask everyone in attendance to adhere to our COVID Commitment which outlines the measures in place before, upon arrival and during the event, to ensure you can attend with confidence. 

In line with the latest government guidance and the Association of Event Organisers, we have taken the decision to verify attendee COVID-19 status on arrival at the event (to include visitors, exhibitors, contractors, venue and organiser staff).

This means all attendees will need to demonstrate proof of COVID-19 status for entry to the event. This will need to be one of the following:
 

1) All attendees must be prepared to show proof of either

A) Proof of completion of a full course of vaccination two weeks prior to arrival via the NHS COVID Pass (NB This is different to the NHS COVID-19 Test and Trace app), EU Digital Pass or equivalent for internationals. It is advised individuals apply no later than 48 hours before attending their event to allow for the application to be processed in time. 

OR

B) Lateral flow or PCR negative test results text or e-mail, received within 48 hours prior to attending the event. We will ask to see the NHS email or text message you received once you reported your result to the NHS. The fastest way to report your Lateral Flow Test result is online. We will not accept the physical test or a photo of the test.

If visitors would prefer not to use the app or do not have a smartphone they can obtain a NHS COVID Pass letter (proving vaccination status only) by calling 119 or visiting the NHS website. Visitors with a medical exemption should advise a member of staff during the checking process.

OR

C) Proof of immunity shown by a positive PCR test result for COVID-19, lasting for 180 days from the date of the positive test and following completion of the self-isolation period.

If visitors would prefer not to use the app or do not have a smartphone they can obtain a NHS COVID Pass letter (proving vaccination status only) by calling 119 or visiting the NHS website. Visitors with a medical exemption should advise a member of staff during the checking process.

This will be checked before entry to Olympia at which point no further checks will be required. 

2) All attendees must agree NOT to attend if they answer YES to any of the following questions:

  • Are you feeling unwell, including a high temperature, new continuous cough and a loss of, or change to, your sense of smell or taste?
  • Are you currently required to isolate following a visit to an area or country where quarantine is required upon return?
  • Have you been told to self-isolate by a government test and trace service?
  • Is anyone in your household suffering with COVID-19 symptoms?
  • Have you been in close contact with anyone who has COVID-19 or anyone who has been showing symptoms?

3) All attendees must agree to leave immediately should they develop COVID-19 symptoms during the event.

4) All attendees must agree to be considerate to those around them at all times and respectful of all our safety measures at the show.

If you do not agree to adhere to The Safety and Security Series COVID Commitment please email covidqueries@nineteengroup.com

Additional safety measures at the venue 

Check out all the latest sensible measures Olympia are taking to ensure all events are run safety and securely, including:

  • Increased ventilation
  • Enhanced cleaning
  • Hand sanitiser stations
  • Cashless and contactless payments

https://olympia.london/sensational-events-sensible-measures