Computacenter has been recognised as a Leader by Information Services Group (ISG) in their 2023 ISG Provider Lens™ Future of Work − Services & Solutions reports in the UK and Germany.

This report evaluates service providers’ strategy, scope of offerings, and future-focused solutions. Computacenter has secured Leader positioning in several categories including Digital Service Desk and Workplace Support Services, as well as Managed Workplace Services – End-User Technology, in both the UK and Germany.

Additionally, Computacenter has achieved Leader status for Employee Experience (EX) Transformation Services in Germany.

ISG highlights that ‘Computacenter leads by delivering value to its customers with its experience-centric hybrid work portfolio, leveraging smart automation and analytics to enhance employees’ digital experiences and its strong local presence’.

The report shows Computacenter's impressive scale and breadth of expertise across workplace, applications, cloud, security, and networking, and positions it as a provider of choice to address the complex needs of enterprise clients. Beyond sheer scale, Computacenter adopts a holistic approach to service delivery, prioritising the Employee Experience (EX) . This is demonstrated by their measurement of Experience Level Agreements (XLAs), which include operational, technical, and employee sentiments.

Computacenter's vendor-agnostic endpoint management services provide a centralised and consistent method of managing devices, offering a seamless user experience while keeping technology up to date. In an era of hybrid workforces, the company’s consultancy capabilities for Modern Workplace, change management, and innovation make it a competitive digital workplace provider, supporting collaboration and productivity.