The ZigZag platform connects major retailers to a global network of over 220 warehouses and 1,000+ carrier services in over 200 countries. ZigZag’s clients include Selfridges, MandM Direct, Superdry, The Hut Group, and many more.
We delivers best-in-class technology and service to transform the post-purchase and returns experience globally. ZigZag’s mission is to reduce cost and waste, increase customer loyalty, and enable our clients to be more profitable and sustainable.
ZigZag won its first award of 2023 with an accolade for Best
eCommerce Support Business at eCommerce Awards 2023. In 2022, ZigZag Global won the European eCommerce Software or Extension of the Year and European eCommerce Innovation Award at the European eCommerce Awards. The returns solution also won The Payments Solutions Technology Award and The eCommerce Software or Extension of the Year at UK eCommerce Awards 2022. ZigZag even took home the Customer Experience Award at DELIVER 2022.
ZigZag won Best Innovation at the CILT Awards in 2021, also taking home its third consecutive accolade at the eCommerce Awards 2021 as Best Outsourcer, eCommerce Partner or Supplier after previously winning the Best eCommerce Technology Innovation and Best Product at eCommerce Expo 2020 and Innovation in Delivery and Logistics Award at the eCommerce Awards 2019.
ZigZag was the winner of the Best eCommerce Technology Innovation and Best Product at eCommerce Expo 2020, Innovation in Delivery and Logistics Award at the eCommerce Awards 2019, won the KPMG Best British Tech Startup 2019 (London round), was a finalist at The Circulars at the World Economic Forum 2019 in Davos, is listed in the Retail Tech
Top 50, The StartUps Top 100, Disrupt 100.

Come visit us on stand 5E60