Kepler Analytics

Kepler was founded in 2015 in Melbourne, Australia by a dedicated team of engineers and former retailers with the belief that data driven actions can fundamentally transform the retail experience.

We pioneered the concept of in-store sensor technology being Invisible by design - technology that does not get in the way of the customer experience and your team’s workflow. Having full control over the technology has enabled us to implement customer behaviour tracking in any retail environment previously considered too challenging including pop-up booths/activations and large format stores with high shelves.

Kepler’s core values are:

• CUSTOMERS MUST SUCCEED
• FANATICAL SUPPORT FOR CUSTOMERS
• ABSOLUTE PROTECTION OF PRIVACY
• DESIGN FOR HUMANS
• TEAM ABOVE SELF
• NEVER STOP IMPROVING

The August merger of Australia-based Kepler Analytics with U.S.-based Countwise not only brings exciting new technology to the retail footfall landscape, but also a unified global presence with Kepler headquarters in Australia, the U.S. and U.K. serving 500+ retailers in 30,000+ locations, across 35+ countries. Kepler data drives store efficiency, network optimization and associate productivity to optimize store performance, even in a recessionary environment. A single Kepler Analytics sensor provides unprecedented depth of in-store metrics, including:

• Automatic associate exclusion
• Bounce rates
• Outside traffic
• Fitting room usage
• Dwell time
• Shopper pathways
• Traffic and conversion by department

Because Kepler Analytics technology does not utilize cameras or track shopper Wi-Fi or Bluetooth signals, we deliver these advanced metrics without infringing on any privacy laws (GDPR, CCPA, LGPD, APPI), as they are simply not applicable.