Conker

Conker - providing reliable devices for mobile workforces Conker was founded in 2008 and offers a wide range of rugged devices for mobile workforces built on both Android and Windows platforms. The company provides tailored (rugged/portable) mobile devices and has an extensive range - larger and smaller screens, scanners and wearables with different IP ratings providing protection for these hard-wearing devices, designed to withstand harsh environments. The company is committed to improving productivity and workflows – with a real focus on ‘extraordinary uptime’. Operational efficiencies Conker recognises that operational efficiencies are key and managing IT costs are critical. It is about supplying the right device that will perform in the operational environment. The main focus is on ‘uptime’ and minimising operator error, via effective data capture. Conker devices have the ability to capture more data and faster. Committed to providing second-to-none customer service A service-based business, Conker provides customers with a ‘Relax’ one-year accidental damage warranty – customers are covered for all devices no matter what happens. Conker is the only company to provide comprehensive no exclusion accidental damage. Customer service is provided by a UK-based team; therefore, customers speak to a Conker-trained person not to a switchboard or IVR when they call in. Committed to exceptional repair service the company provides a five-day turnaround service/repair (8-12 weeks from competitors), by adopting lean Six Sigma making processes as efficient as possible and developing close relationships with partners for swift collect/return of devices – deliver on time and in full. The company has over 650 satisfied customers. Customers can trust in high quality and reliability of devices with the Conker team dedicated to making it quick and easy for customers to get desired results. Award winner Conker was recognised as one of the FT 1000 Europe's Fastest Growing Companies (2018) and is a Winner of Deloitte Technology Fast 500 (2017). Making real headway in the wearables industry A 2021 MHI/Deloitte Annual Industry Report – ‘Innovation driven resilience’, stated that 26% of respondents are using wearable and mobile technology today, with 41% predicted to use it within five years. Conker is at the front of the innovation curve with a market-first rugged Glove and PDA combo.