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Jonathan Haywood

Jonathan Haywood

Former Director Digital, Loyalty, CRM, Transformation, Holland & Barrett

Jonathan is the former Director of Digital, Loyalty & Customer Transformation at Holland & Barrett. Over his 20 year career he has combined his passion for customer experience with his knowledge of data and insights, to deliver retention strategies focussed on improving loyalty, CRM, CX and service. Outside of work he can be found ultra trail running and drumming in bands, and theatres…but not at the same time!

 

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