Paul Hornby

Paul Hornby

Digital Customer Experience Director, The Very Group
United Kingdom

Paul re-joined The Very Group in January 2021 as Digital Customer Experience Director, and prior to that led the online business at Matalan for 3 years as their Director of eCommerce.

Within his current role he is responsible for driving the digital customer experience across all of The Very Group's brands and touchpoints, leading a collection of squads who focus on making data informed decisions to improve the journey and drive forward the technology landscape.