The interviewer will ask some of the following questions as well as asking the audience to offer some questions of their own:

• You’ve held key leadership positions at M&S, ASDA, Target, Kingfisher and Coles.  What are the key lessons you’ve learned about retail leadership throughout your career?  
• How have board-level job descriptions changed over the last three years within retail companies and why?  
• M&S is well respected for the success of its recent transformation and turnaround.  What did that look like from a leadership perspective and what can retailers learn from it? 
• What can retailers do to keep their workforce truly engaged even in a highly disruptive and constantly changing environment? 
• M&S were one of the pioneers of sustainability within retail but it’s still a struggle for many companies.  What advice would you give to retailers on the topic of sustainability strategy? 
• Which new innovations should retailers be embracing to take omnichannel customer experience and loyalty to the next level? 
• You are also Chair of Signal AI.  What are you most excited about and concerned about regarding the impact of AI on retail? 
• How do you see retail evolving over the next three years and what should retailers be doing today to capitalise on it?