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09:30
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• Explore the differences between cloud-hosted and cloud-native systems and how they impact retail efficiency. • Understand how adopting a cloud-native approach reduces cybersecurity risks and enhance …
10:10
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Retail crime is on the rise, consumer behaviour continues to change and retail operations are evolving. All of this makes the role of loss prevention and security teams more challenging. In this sessi …
10:50
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Alexandra Correa (ex-Amazon) leads a panel talk focused on separating fact from fiction in world of AI in retail. With the expectations in AI solutions often overinflated, the discussion will explore …
11:30
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In a composable world collaboration is key to unlocking success. Customers, vendors, integrators and service providers must work together to achieve more with less. The shift from traditional programs …
12:10
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Retail crime is rife and concerns for the safety of colleagues, particularly at a convenience level, have never been greater. Alan Cratchley from Midcounties Cooperative and Olivia Robinson from VoCoVo will talk about the technology that is helping manage these challenges to improve team safety, connectivity and efficiency.
3 main takeaways:- Understand the impact in-store communication has on preventing retail crime
- Not just improving colleague safety, but the operational benefits VoCoVo headsets have bought for Midcounties Cooperative
- What are the future plans to continue building the fully connected store
12:50
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• Discover how advanced scheduling software helps UK retailers streamline workforce planning and reduce inefficiencies. • Learn how AI-powered tools enable real-time schedule adjustments to meet chang …
13:30
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The European retail landscape has shifted dramatically in the last 12 months. Between inflation pressures, sustainability demands, and digital-savvy shoppers expecting a seamless experience, nailing s …
14:10
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Identify more of your anonymous in-store shoppers by connecting them to your app via WhatsApp. Drive app installs directly from physical stores using QR codes that seamlessly launch conversational exp …
14:50
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Open source AI technology is reshaping the retail industry, enabling businesses to innovate, grow and adapt to increasing consumer demands. In this session, we’ll explore how open source AI solutions …
15:30
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This session will uncover how AI innovations are transforming retail - from predictive analytics and hyper-personalization to supply chain breakthroughs - reshaping the future of consumer engagement, …
09:30
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The session will explore the current state of store operations and the overload that store leaders face in terms of reports, emails, and dashboards. Recent findings from work with world leading retail …
10:10
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Today’s retailers have a burden of infinite solutions to choose from as the whole world is their shopping audience. This joint tech talk will discuss how GLORY and Flooid blend configurability, compos …
10:50
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Retail success starts with empowered frontline managers. Learn how M&S is freeing up managers’ time to focus on driving productivity, coaching and task execution—all while ensuring operational tasks a …
11:30
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The impact of digital signage on sales across retail and QSR The ways that digital signage can gather and use customer data to create personal experiences and drive sales The way the use of integrated …
12:10
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• Is AI the new buzzword in retail? • Real-world use cases of AI in retail • The benefits AI can bring when used effectively • Potential pitfalls and key considerations to watch out for 3 main takeawa …
12:50
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A shocking 40% of retail workers report feeling unsafe at work. Rising customer rudeness and incivility drive high turnover, reducing productivity and impacting customer satisfaction—with serious busi …
13:30
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This session explores the revolutionary impact of biometric technologies on the future of payment systems. As we move towards a cashless society, biometric authentication is emerging as a game-changer …
14:50
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Omnichannel payments are redefining retail, creating seamless, personalized shopping experiences across online, in-store, and mobile. This session will explore how integrated payments, tokenization, a …
15:30
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• Learn how Footasylum created a frictionless checkout experience by enabling customers to pay anywhere in the store. • Discover how reducing fixed checkout points streamlined store layout and improve …
