Fireside Chat: Making AI Truly Operational To Drive Performance Through Harnessing The Power Of Your Data

03 Apr 2025
Spectacular Headline Stage
AI, DATA & OMNICHANNEL

Fireside Chat: Making AI Truly Operational To Drive Performance Through Harnessing The Power Of Your Data

The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own:

  • As Chief Data & Insight Officer at one of the UK’s most loved retailers what does your role entail? 
  • What does data and insight strategy look like at John Lewis and how has this evolved during your four years with the business?
  • What impact has AI had on John Lewis so far and how has that changed the way it views it’s data and insight strategy?  
  • What advice would you give to retailers who want to move their AI strategy from just experiments to ensuring it drives real performance?
  • How can retailers make AI truly operational through harnessing the power of their data?  
  • How can retailers get from data to insight as quickly as possible?  
  • What approach should retailers take to ensuring their data is in shape to capitalise on the AI opportunity? 
  • Your work covers both John Lewis and Waitrose.  How does the AI strategy differ between the two retailers? 
  • AI is impacting many areas of retail, but which aspects of AI are showing the biggest opportunities and threats to the sector?
  • How is an omnichannel approach impacting retailers data and AI efforts?
  • How do you see AI evolving within the retail space and which new innovations do you think are the most exciting? 

 

Speakers
Barry Panayi
Barry Panayi, Chief Data & Insight Officer - John Lewis Partnership plc