Today’s retailers have a burden of infinite solutions to choose from as the whole world is their shopping audience. This joint tech talk will discuss how GLORY and Flooid blend configurability, composability, and choice, to offer retailers technical leadership and innovation in a way that can be blended seamlessly into their ecosystems for ‘best of breed,’ while addressing the need for adaptability. The session will discuss how retailers can give customers what they need, when they need it, providing them with all options to engage seamlessly - be it physically in a store or online. It will look at the importance of making staff/associates available to customers, (not in the back office counting cash) and how retailers can do that. It will address the importance of choice at every stage of the customer's engagement, and giving retailers the freedom to support their customers, being able to provide choice for them, and how the evolution of technology can help do that.

3 main takeaways:
• How retailers can give customers what they need when they need it.
• How retailers can prioritise customers - making staff/associates available to them, (not in the back office counting cash).
• How retailers can use technology to enhance and empower the customer shopping experience and provide choice.