Presentation: The Rise Of AI - How Kingfisher Has Enhanced Customer Experiences & Streamlined Business Operations And Efficiencies
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The history of AI investment at Kingfisher, and the rapid development of its strategy in line with the ‘Powered by Kingfisher’ ethos
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The differences between traditional and Generative AI, and the use cases across different brands and geographies
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The challenges associated with driving integration at scale, and how to encourage uptake
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The opportunities for enhancing customer experience and streamlining business operations/efficiencies
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What’s next, both for Kingfisher and the wider sector, and how to prioritise investment for future success