From Queues to Convenience: How Footasylum Transformed Store Management & Customer Experience

03 Apr 2025
Spotlight Stage
TECH TALK

• Learn how Footasylum created a frictionless checkout experience by enabling customers to pay anywhere in the store.
• Discover how reducing fixed checkout points streamlined store layout and improved staff efficiency.
• See how the NewStore app empowers store associates with real-time inventory, mobile checkout, and instant customer support.
• Understand the impact of real-time transaction tracking on operational control and loss prevention.
• Gain insights from Footasylum’s experience on optimizing store resources while enhancing the shopping experience.

 3 main takeaways:
• How mobile checkout increases sales and customer satisfaction by eliminating queue bottlenecks.
• How centralized transaction tracking improves security, cash control, and operational efficiency.
• How equipping store associates with mobile POS and omnichannel tools creates a more agile and service-oriented store.

Speakers
Walter Heyvaert
Walter Heyvaert, EMEA Team Leader - apg Solutions
Will Pakes-Geddes
Will Pakes-Geddes, Customer Success Manager - NewStore
Richard Noon
Richard Noon, Head of Product - Footasylum