Keynote Fireside Chat: In Conversation With Theo Paphitis, Owner & Chairman, Theo Paphitis Retail Group (Ryman, Robert Dyas & Boux Avenue) & Former Dragon Investor, BBC's Dragons' Den
The interviewer will ask some of the following questions as well as asking the audience to offer some questions of their own:
- You’ve been in the retail industry for over 40 years. What have been the most important lessons you’ve learnt about how to succeed in retail and the pitfalls to avoid?
- The logo for your retail group uses ‘passionate about retail’ as it’s strapline. How important do you feel passion is to retail success and why?
- You are well known as an investor on Dragon’s Den. What were highlights from your time on the show and how has the experience impacted how you operate as a retailer?
- Ryman and Robert Dyas were founded in the 1800s whereas you built Boux Avenue from scratch. How did you strategy differ when building and growing both old and new businesses?
- What key advice would you give to other retailers about leadership within omnichannel retail?
- You’re well known in retail for being a people champion. How do you approach human resources and keeping your workforce engaged?
- You often used your celebrity status to lobby the government as a voice for retail. What would you like to see the new Labour government do for retail in the short term?
- What do you see as the biggest opportunities and threats facing retail in the next three years?