Agenda 2026

The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own:

• How can the retailers make their businesses a destination employer in 2026?   

• How can retail leaders rethink recruitment to truly attract, excite and secure the best talent?  

• Which new factors will ensure retail colleagues will want to remain within their organisations that didn’t exist two years ago? 

• What new strategies and technologies can retailers use to reduce the costs of human resources?  

• How can retailers ensure their workforce embraces AI’s opportunities whilst overcoming their fears that it will replace them?    

• How can retailers reassure their workforce in an environment of increased retail crime, abuse and uncertainty? 

• Which new skills are retailers looking for in 2026 and how will this likely develop over the next three years? 

• What does retail productivity and efficiency look like today and how can it be best achieved?

• How should retailers evolve their HR strategies for Generation Alpha? 

• What can retailers do to ensure their workforce remains agile going forward?

• How will retail cultures need to evolve to manage costs and AI effectively in the short term?