Agenda 2026

The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own

• You founded Picnic in 2015, and it now has 20,000 employees, 5m customers and has won multiple awards.  What key lessons have you learned from this experience about eCommerce?  

• Picnic has scaled from a single fulfilment centre to a fully automated, robot-driven supply chain.  What has that journey looked like and what advice would you give to retailers about supply chain automation and robotics?  

• How is Picnic approaching sustainability and what has this meant from a cost perspective to the business and for your customers?  

• Picnic are now using partially autonomous delivery vehicles.  How do you expect this trend to evolve?  

• What initiatives is Picnic undertaking to enable high-velocity innovation for the business?

• Picnic has integrated thousands of robots with human operations on a national scale.  What lessons have you learned from this experience?  

• Picnic is well known for handling most of its tasks in house vs outsourcing them.  Why was this approach taken and what does the internal culture look like to enable this?   

• How can retailers best use AI and simulation to help them optimize supply chain decisions and reduce environmental impact?

• As an eCommerce Founder and CTO, which new innovations really excite you at the moment?

• How do you think eCommerce will evolve by 2030 and what should retailers be doing today to ensure they are prepared to win?