Panel - Growth in Store - It's All About the Customer!

22 Apr 2026
Pulse Stage
Return to Growth
Our panel will focus their conversation on service, empowering and training store staff, and enabling the right technology for teams in store at the right time. Claudia and Beverley are retail through and through - their obsession and expertise is worth listening to.
Host
Jamie Hancox
Jamie Hancox, Founder - Commerce Futures
Speakers
Claudia Nappo
Claudia Nappo, Chief Operating Officer - L.K. Bennett
Beverley Burnett
Beverley Burnett, Head of Stores - Loaf
Mitchell Vergeer
Mitchell Vergeer, Head of Retail - Axel Arigato