Agenda 2026

The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own

• You’ve led technology strategy at three very different retailers; Photobox, Trinny London and more recently at Tapi Carpets.  What key lessons about innovation have you learned from each of these roles? 
• You joined Trinny London as CTO only three years after the company was launched and it experienced huge growth in that time.  Tell us more about your technology experience at Trinny over the four years you were there
• One of your tasks at Trinny was to look after security.  Given the recent cyber-attacks in retail what key steps should retailers take today to protect themselves?  
• As part of your current role, you are  providing strategic leadership in AI and data.  What does that look like at Tapi and how do see AI evolving for retail and it’s colleagues in general? 
• How would you advise other retailers who want to achieve real insight from their data that will really make a difference?
• Your biography mentions you’re particularly passionate about customer centricity. How has Tapi approached  customer centricity? 
• How relevant do you think the term omnichannel is to retail in 2026 and why? 
• Which technology innovations are you truly excited about going forward for retail?