Fireside Chat: How Does The UK’s Largest Retailer Approach Innovation?
23 Apr 2026
(Your local time:
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Spark Stage
Sustainability, Supply Chain & Innovation
Can you tell us about the Tesco Labs team, what is the structure and what is your role?
As the UK’s biggest retailer what does innovation actually mean to the business?
Tesco Labs has been going for over 15 years now, so how has it evolved over that time given the pace of change within retail?
How can retailers create the right portfolio balance to ensure innovation drives real benefits for the business?
What is the culture of innovation like at Tesco?
How do you keep a team motivated when many of the things you're building might never make it to production?
How should retailers approach experimentation from an innovation perspective?
What advice would you give to smaller retailers who want to improve customer and colleague experience through new innovations both in-store and online?
Which retail innovation are you really excited about currently and why?
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