Skip to main content
1-featuredimage

 Day 1 Track  - 26th April 2023  |  Location: Theatre A


Customer Obsession & Marketing

This essential track looks at driving competitive advantage through truly delightful in-store experiences, maximising loyalty of cautious customers, increasing sales and awareness through social media and standing out through a clear brand identity and purpose  

You’ll also learn how to boost engagement though omnichannel personalisation, respond to the Covid-driven expectation for speed and convenience, re-evaluate your pricing to reflect low consumer-confidence and unlock the value of your data to drive true insight and loyalty. 

 

Sponsored  by: MAZE UK,  Sponsorship Theatre A

VIEW FULL TRACK PROGRAMME 

SESSIONS INCLUDE

Opening Keynote:

 

Assessing How Retailers Should Respond To Customers’ Increased Expectations For Speed And Convenience

Fireside Chat Interview :
 

How Can Retailers Maximize Customer Retention When Customers Are Being More Cautious In Their Spending Habits?

Keynote Panel Discussion :
 

Unlocking The Value Of Your Data To Drive Real Insight And Customer Loyalty 

Presentation:

 

Sales, Speedy Service And Six-Month ROI – Furniture Village’s ‘Outrageously Good’ Omnichannel Customer Experience 

Afternoon Keynote Fireside Chat:


Boosting Customer Engagement Through Taking A More Omnichannel Approach To Personalisation

Fireside Chat:

 

Are You Looking For Love ? Improving Consumer Experience Using Mobile Apps- The Gen Z Perspective!

Presentation:

 

Driving Competitive Advantage Through In-Store Customer Experience 

Presentation

 

Essential Content And Social Hacks To Truly Engage Your Community

REGISTER 

Grab retail's golden ticket and join us at the Retail Technology Show to get ideas, innovation and the latest retail technology solutions.

Register free Now 



 Unlock the Magic - and register for your FREE pass!

• Uncover - the latest enchanting tech from 400+ Cutting Edge Tech Suppliers
• Enlighten - yourself with wisdom from 130+ of Retail's Brightest Minds 
• Connect - With over 12,000+ industry leaders at retail's grandest gathering