Visit the Retail Technology Show

Day 1 Track - 26th April 2023 | Location: Theatre A

This essential track looks at driving competitive advantage through truly delightful in-store experiences, maximising loyalty of cautious customers, increasing sales and awareness through social media and standing out through a clear brand identity and purpose

You’ll also learn how to boost engagement though omnichannel personalisation, respond to the Covid-driven expectation for speed and convenience, re-evaluate your pricing to reflect low consumer-confidence and unlock the value of your data to drive true insight and loyalty.

Sponsored by: MAZE UK, Sponsorship Theatre A

VIEW FULL TRACK PROGRAMME

SESSIONS INCLUDE

Opening Keynote:

Assessing How Retailers Should Respond To Customers’ Increased Expectations For Speed And Convenience

Fireside Chat Interview :

How Can Retailers Maximize Customer Retention When Customers Are Being More Cautious In Their Spending Habits?

Keynote Panel Discussion :

Unlocking The Value Of Your Data To Drive Real Insight And Customer Loyalty

Presentation:

Sales, Speedy Service And Six-Month ROI – Furniture Village’s ‘Outrageously Good’ Omnichannel Customer Experience

Afternoon Keynote Fireside Chat:

Boosting Customer Engagement Through Taking A More Omnichannel Approach To Personalisation

Fireside Chat:

Are You Looking For Love ? Improving Consumer Experience Using Mobile Apps- The Gen Z Perspective!

Presentation:

Driving Competitive Advantage Through In-Store Customer Experience

Presentation

Essential Content And Social Hacks To Truly Engage Your Community

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Customer Obsession & Marketing

SESSIONS INCLUDE

Opening Keynote: Assessing How Retailers Should Respond To Customers’ Increased Expectations For Speed And Convenience

Fireside Chat Interview : How Can Retailers Maximize Customer Retention When Customers Are Being More Cautious In Their Spending Habits?

Keynote Panel Discussion : Unlocking The Value Of Your Data To Drive Real Insight And Customer Loyalty

Presentation: Sales, Speedy Service And Six-Month ROI – Furniture Village’s ‘Outrageously Good’ Omnichannel Customer Experience

Afternoon Keynote Fireside Chat: Boosting Customer Engagement Through Taking A More Omnichannel Approach To Personalisation

Fireside Chat: Are You Looking For Love ? Improving Consumer Experience Using Mobile Apps- The Gen Z Perspective!

Presentation: Driving Competitive Advantage Through In-Store Customer Experience

Presentation Essential Content And Social Hacks To Truly Engage Your Community