Day 2 Track - 27th April 2023 | Location: Headline Theatre
This crucial track helps you create exceptional omnichannel experiences that truly stand out, drive omnichannel innovation through pureplay thinking, understand the role of technology in 2030 bricks and mortar and merge online and store customer experiences though live video.
You’ll also learn how to sharpen your marketplace strategy as a key growth opportunity, reduce costs through pivoting to eCommerce, drive sales though new initiatives to get customers back into stores and evaluate key omnichannel lessons learnt from three years of unprecedented disruption.
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