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25 Jun 2025
Charles Tyrwhitt Achieve 16% Energy Saving with LoweConex
Charles Tyrwhitt are committed to their sustainability journey, and since 2021 have set themselves an ambitious target to reduce organisational emissions by 5% year-on-year. In 2025, the organisation have been certified by Planet Mark for a fifth year running, working hard to ensure they consistently meet reduction targets and fulfil their sustainability goals.
A large portion of Charles Tyrwhitt’s organisational emissions lay in their estate, and they typically faced challenges such as:
- Limited control over estate assets which were driving energy consumption and emissions upward.
- Lack of visibility of asset and energy performance which was making it hard to pinpoint reduction opportunities to align to goals.
- No BMS and market controls system did not offer price flexibility for smaller stores.
- Energy costs increasing and business needed to reduce consumption to reduce store variable costs and drive profitability.
- Opportunity to adopt IoT technology to monitor unconnected assets, understand operational performance better and streamline maintenance and quality processes.
Charles Tyrwhitt adopted both LoweConex software and IoT hardware to streamline HVAC monitoring and control in all of their stores. Working with LoweConex, Charles Tyrwhitt implemented the following changes across their business estate:
- Installed IoT gateways on every disconnected HVAC unit in the estate to offer connectivity to the LoweConex Software Platform.
- Ingested all HVAC operational performance data, observed data and triaged issues across the estate to be addressed rapidly.
- Worked with LoweConex Bureau to roll out a series of proven automation rules that would reduce HVAC energy consumption all while maintaining a comfortable customer experience.
- Continuously optimised the estate over time through continuous monitoring to grow reduction opportunities.
The results?
- 16.87% Average Daily Energy Saving
- Same as Powering 2.4 Stores Completely for Free
- 100% Connected HVAC Sites Optimised
- 27 Stores Connected and Growing