18 Dec 2025

Promarché becomes the first supermarket chain in Lebanon to adopt LS Central in SaaS

LS Retail Stand: S30
Promarché becomes the first supermarket chain in Lebanon to adopt LS Central in SaaS
Vegetables on a supermarket shelf
LS Central delivers advanced industry functionality for supermarket and grocery retailers, offering high composability and flexibility. Retailers can deploy LS Central as a unified retail platform extending Microsoft Dynamics 365 Business Central or integrate it to their preferred ERP. The software brings sales, inventory, loyalty, financials, reporting, and other key functions together in one system, reducing reliance on multiple disconnected tools and ensuring consistent, accurate data throughout the entire business.

Promarché officially went live with LS Central in November 2025. The implementation was led by Megatek, LS Retail’s local partner in Lebanon and LS Retail Cloud partner of the year 2025 for MEA & India, with a team of 13 specialists supporting the project. The transition was completed without service interruptions, maintaining strong checkout performance even during the busiest shopping periods. With this deployment, Promarché becomes the first supermarket chain in the region to adopt a full SaaS retail platform built on Microsoft Dynamics 365 Business Central.

"We chose LS Central because it gave us a single platform to manage POS, inventory, promotions, and reporting across all branches," says Ghassan Saab, Director at Promarché. "The real-time visibility was a game-changer for our operations. Megatek’s leadership and project team played a key role in guiding the implementation with clarity and professionalism, ensuring a smooth transition without disruption to our daily operations."

By adopting LS Central in SaaS, Promarché now has a modular solution that supports rapid growth, safeguards operations with enterprise-grade cloud security, and positions the company for long-term innovation.

"Promarché’s leadership played a critical role in the success of this project," says Esber Mikhael, General Manager at Megatek. "Clear decision-making, strong governance, and continuous involvement from management enabled a smooth transition to LS Central in SaaS on Microsoft Dynamics 365 Business Central, delivered on time and without service interruption. This foundation within the Microsoft ecosystem now provides Promarché with the scalability, security, and real-time insight needed to support ongoing growth and future AI-driven capabilities."

"Grocery and supermarket retailers need robust, scalable solutions that help them operate efficiently while adapting quickly to market changes," says Waddah Laham, Vice President MEA & India at LS Retail. "By selecting LS Central SaaS, Promarché is setting a new benchmark for innovation in the Lebanese retail sector."

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