The Future of In-Store Automation in Retail and Hospitality

In-store automation is entering a new phase—one defined not by futuristic concepts, but by practical, scalable technology that retailers and hospitality operators are deploying today. Whether running on Windows, Android, or hybrid environments, automation technologies are increasingly interconnected, intelligent, and central to operational strategy.

Windows continues to dominate many established self-service and kiosk infrastructures, especially in large-format retail and high-demand environments. At the same time, there is a noticeable and growing shift toward Android-based solutions due to their lower cost, faster deployment cycles, and wider ecosystem of compact, multi-function devices. The modern store will not be powered by one operating system, but by a blended technology stack that allows operators to choose the right tool for the right use case.

Automation is rapidly transforming how space, staff, and service are managed. Order points, unattended kiosks, handheld POS units, smart checkout lanes, and even micro-stores are becoming commercially viable because of reliable hardware and powerful software integrations. These solutions reduce queue pressure, streamline ordering flows, improve inventory accuracy, and enable consistent customer experiences—regardless of location or store size.

GetPos plays a pivotal role in enabling this transformation. By supplying versatile hardware that supports both Windows and Android ecosystems, we allow retailers and hospitality operators to modernise without being locked into one platform. Our channel-first strategy empowers software houses, integrators, and solution providers to deliver automation at scale while avoiding the complexities of hardware sourcing, certification, logistics, and support.

Together with our network of industry-leading software partners, we are helping high-profile brands deploy automated ordering, self-checkout, table-side solutions, and hybrid service models that meet the expectations of today’s fast-moving, convenience-driven consumers.

The future of automation is not about replacing people—it is about elevating them. Technology will handle process, consistency, and routine interactions, while staff focus on hospitality, experience, and brand value. With flexible hardware, strong industry partnerships, and a channel-centric approach, GetPos is supporting the next generation of automated, customer-first retail and hospitality environments.