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26 Mar 2024

Vista Technology Support Press Release

Vista Technology Support Stand: Sponsor of The View
Vista Technology Support Press Release
Vista Technology Support
Vista Technology Support

Established in 1995, Vista Technology Support is the UK and Ireland’s largest independent provider of technology services in retail, hospitality, and pharmacy.

Our award-winning services provide a seamless end-to-end approach, where the lifecycle of IT support is designed to ensure the customer and in-store colleagues get the best functionality and experience from their technology.

Vista specialises in delivering technology transformation projects and providing ongoing remote and onsite support. Today, we are the only genuine independent end-to-end retail IT deployment and support service provider of scale across the UK and Ireland, where all our services are delivered by our own people.

We pride ourselves on always being customer focused, proactive, solution-driven, and quick to resolve incidents when our customers are in need.

With a suite of Managed IT Services, our in-house team ensures customer technology is proactively monitored and remotely managed to remain up to date with the latest applications and security patches. It is responsible for identifying and resolving technology problems, often before the customers’ colleagues have noticed an issue exists.

Vista’s IT Procurement as a Service provides a ‘one-stop-shop' for the sourcing and procurement of in-store technology, offering the best value and procurement advice, as well as flexible payment plans and leasing options.

Our in-house IT Project Services provide a range of technology staging and installation services. Our highly experienced team is on hand to expertly plan and manage your entire IT project. Vista IT Project Services include structured data cabling, EPoS, kiosk and other in-store technology pre-staging and configuration, delivery, and installation - meaning that Vista can provide the resources to manage your entire new store or restaurant opening requirements, international technology deployments or simple IMaC activities.

The Vista IT Service Desk is where our in-house team proactively monitors technology end points, and any in-store technology incidents including software, internet service provision, networks, and cloud applications. Our Service Desk analysts provide industry leading incident response, first contact fix and resolution SLAs. As and when required, our Corporate Service Desk provides in-business support including walk up tech bars at our customers’ head offices, where our experts provide in-person assistance on a range of IT queries, questions and issues.

With over 130 field service engineers (FSEs), Vista has the largest independent team in the UK. Our Maintenance and Break-Fix services provide retailers and restauranteurs an all-encompassing IT solution using our own employed and highly skilled resources. When one of our FSEs is deployed, we not only resolve the issue, but any defective part is returned to our repair centre where our in-house team of highly skilled engineers repair and refurbish the device and place back into stock.

To find out more, copy and paste this link to access our Meeting Request form today


To find out how Vista can provide award winning IT solutions for your business, please contact our experienced business development team on | 0330 135 5795

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