Delight.ai is the branded AI concierge that transforms how customers experience your brand. Powered by Sendbird, it combines memory, personalization, presence, and trust to turn every interaction into something effortless, meaningful, and unmistakably human. Unlike traditional automation, Delight.ai doesn’t just respond; it remembers. With the Agent Memory Platform (AMP) at its core, it builds a living understanding of every customer, carrying memory across time, channels, and conversations. That intelligence powers For You Customization (FYC), enabling dynamic personalization that adapts to who your customers are, what they care about, and what they need next. Delight.ai stays present everywhere customers are, from chat and SMS to email and voice, creating continuity that feels natural and connected. It doesn’t just prevent drop-offs; it revives them, turning moments of hesitation into renewed engagement and loyalty. Behind every intelligent action is Trust OS, the first foundational system in the industry built to ensure AI agents are responsible and accountable. It gives brands the control, visibility, and governance they need to deploy AI safely and confidently. Built on Sendbird’s enterprise-grade infrastructure, Delight.ai gives brands the confidence to innovate boldly while keeping every experience on-brand and accountable. From e-commerce and travel to B2B SaaS, healthcare, finance, and on-demand services, Delight.ai helps brands deliver the kind of experiences customers can’t forget — personal, delightful, and deeply human. |
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