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12 Nov 2026
Follow-ups and messaging
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Send customers personalised messages and follow-ups via their preferred method to build loyalty, relationships and sales:
Follow up with customers after an appointment to encourage additional purchasing, after sales care and check in on purchases made Send messages via email, SMS and WhatsApp based on customer preference, where the business has a full view of communications sent Share products, looks, event invitations and messages for special occasions to surprise and delight