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refive 360: Omnichannel Analytics & Customer Insights

refive Stand: 6H38

Here's how it works:

  • refive combines all data captured in-store with data from online channels to create a 360-degree view of the customer and their omnichannel journey

  • Use our existing integrations with leading e-commerce platforms such as Shopify, Salesforce Commerce Cloud  and analytics and personalisation tools such as Dynamic Yield, Google Analytics 

  • Personalise discounts and pricing based on customer price sensitivities and product preferences to increase share of wallet.

  • Target communications and incentives to reduce churn and increase purchase frequencies.

  • Improve understanding of store-level demand by aggregating behavioural data across all customers shopping there.

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