)
)
Omnichannel
)
Island Pacific SmartOmni provides a centralized, real-time view of your business, tracking all customer orders (online, reserve & collect, click & collect). Business rules drive efficiency and on-time delivery.
SmartOmni allows retailers to easily manage sales and stock, streamlining multi-channel operations and keeping customers content. It integrates with IslandSmartOrder and POS.
Benefits
Increase sales by over 20% by viewing stock availability across all channels.
Improve customer satisfaction by offering preferred delivery methods and times.
Increase profitability by reducing markdowns and protecting margins.
Seamless integration with other Island Pacific solutions or third-party systems.
Intelligent shipping automation from the most cost-effective location.
Intelligent Order Orchestration for efficient order fulfillment.
Continuous improvement tracking of KPIs (order acknowledgment, response times, etc.).
Features
Full inventory tracking of all activity.
Intelligent Order Orchestration: Define business rules for efficient merchandise use.
Centralized, real-time view of all Omni-channel orders.