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Order Management System
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🏝️ At Island Pacific, we offer flexible, scalable solutions tailored to the needs of today’s global multichannel retailers.
From Merchandise Management Systems (MMS) to Order Management (OMS) and Business Intelligence (BI), we help you manage the full retail lifecycle with precision and insight.
From Merchandise Management Systems (MMS) to Order Management (OMS) and Business Intelligence (BI), we help you manage the full retail lifecycle with precision and insight.
SmartOrder Modules Include
Order Management: Complete control over the entire order lifecycle, from creation to fulfilment.
Order Tracking: Real-time visibility into order status and location, enhancing transparency for both you and your customers.
Customer Service: Empower your team to handle customer inquiries efficiently and effectively.
Web Orders: Streamline online ordering for enhanced convenience and efficiency.
Call Center & Mail Order: Manage orders received through multiple channels with a unified system.
International Partners: Seamlessly manage orders from international partners and distributors.
Wholesale, Franchise, Concessions: Manage orders from various partners under one umbrella system. Tailor pricing and terms as needed.
Our OMS helps you manage orders from placement to fulfilment, improving accuracy and delivery efficiency. Plus, our systems integrate seamlessly with 3rd party platforms for even greater flexibility.