Tulip Outreach Plus
Tulip Outreach is a multichannel communications platform for retailers seeking to convert more of their customers into loyal, repeat shoppers. This solution allows product experts, store managers and store associates to create and manage targeted, timely, and highly personalized 1:1 digital communications at scale, which corporate marketing teams cannot achieve with their tools. Unlike marketing automation tools like HubSpot and Hootsuite, Tulip Outreach is designed for use by product specialists and store personnel, and uses deep personal profiles including purchase history, preferences, and pre-existing customer-associate or customer-store relationships to create more contextualized and compelling messages.
This approach is vital because for most retailers, no more than 10% of their customers are frequent, loyal shoppers, and they don't have effective systems in place to grow this segment. Increasing the size of this group would deliver significant top-line revenue lift while boosting consumer loyalty. Our customers choose Tulip for our standard-setting engagement technology, our in-house retail expertise, and our unrelenting customer service and support.