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09 Apr 2026
Unified Click & Collect
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Upgrade your Click & Collect experience with unified stock. Customers shop online, pick up in-store, and enjoy faster collections.
No need for specialised tools; just ensure a unified view of your stock with an Order Management System (OMS).
Benefit from market standards, cross-sell opportunities, and a modern brand image.
Customers love free, fast delivery with reliable stock info. Explore new collections in-store.
Express Unified Click and Collect offers real-time stock availability, enabling speedy pickups.
Customise orchestration rules for ultimate flexibility.
20% Online Orders via 1‑Hour Click & Collect
Pets at Home put customer convenience at the heart of its initiative, launching same‑day 1‑hour Click & Collect to give customers fast, flexible collection and delivery options. Partnering with OneStock’s proven OMS enabled the rollout; today 20% of online orders use the 1‑hour Click & Collect service.