Orquest + McDonald's Qatar | A Success Story
In a fast-growing and people-driven operation like McDonald’s Qatar, with over 2,200 employees and a rich mix of nationalities, efficient workforce management is mission-critical. To explore how Orquest has impacted their business, we spoke with executive leaders, operations managers, restaurant supervisors, and crew members.
Through their insights, we uncovered how Orquest helped transform scheduling from a manual, time-consuming task into a strategic lever for growth, efficiency, and employee engagement. From optimizing coverage and forecasting demand to aligning schedules with transportation logistics and personal needs, the team shared how Orquest is driving measurable improvements in cost control, team morale, and customer service.
This is a deep dive into how intelligent, adaptable scheduling can power operational excellence, especially during complex, high-demand moments like Ramadan or national holidays, while keeping both employees and customers at the center of every decision.