- | Artificial Intelligence/Machine Learning
- | Customer Contact Centres
- | Data Warehouse/Decision Support
- | Big Data Analytics & Insights
- | E-Learning
- | Customer Relationship Tracking/Management
- | Store Apps
Perfect in-store customer experience. Every time. Powered by Maze.
Stores powered by Maze have engaged and empowered front-line staff who make it their top priority to continuously improve the customer experience through everyday training. The Maze app enables all store associates to both listen and better understand exactly what their customers expect. By utilising AI to automatically analyse and suggest improvements for each individual store – the in-store staff can progress from gaining insights to working on actionable improvements in close to real-time.
Data collected from “Store Ambassadors” lays the foundation for individual store specific training areas. Focus areas are defined and ranked through statistical analyses to make sure each customer receives a perfect shopping experience. Every time.
Address2 The Calls
Store staff are the face of your brand. Maze empowers staff to improve by providing staff with personalised feedback, alongside AI powered training, on a daily basis.