- | Artificial Intelligence/Machine Learning
- | Loyalty Programmes
- | Big Data Analytics & Insights
- | Data Warehouse/Decision Support
- | Price Tracking, Conversion Tools & Analytics
- | Point of Purchase Tools
- | Brand Experience
- | Digital Marketing
- | Optimisation & Personalisation Technology
- | Green/Sustainable Products/Solutions
refive is an end-to-end customer operating system that empowers retailers to know, engage and retain their in-store customers. Retailers such as Puma, vomFass, Shoepassion and many more use refive to:
Identify in-store customers and capture zero-party purchase, personal, behavioural and interaction data anonymously and frictionlessly using thoughtful touchpoints
Combine captured in-store and online data to create granular customer profiles and derive actionable AI-powered insights and predictions into customer behaviour that power marketing and operational decisions
Engage digitally with customers in-store and post-purchase in a personalised way using a range of interactions from digital receipts through wallet passes, Whatsapp and more
We achieve this without the overheads of apps, loyalty programs or complex hardware. By finally having a 360-degree view of customers’ behaviour across channels, retailers have been able to increase customer retention, purchase frequency and basket sizes.
Enable frictionless data capture for both customers and store staff. Identify every in-store customer, connect them to their purchases and use the data in your existing systems.
Finally understand your customers’ needs, tastes and preferences, based on purchase and interaction data across online and in-store customer journeys. AI-powered analytics deliver deep customer insigh ...
Use refive’s touchpoints & campaign tools to interact in new and powerful ways with your customers in the store and between visits.
More than a digital receipt – refive’s smart receipt is a powerful tool for customer engagement and retention. A new, frictionless way to interact digitally with your customers.
New frictionless touchpoints help retailers capture customer data and personalise interactions with every customer without cameras, sensors or kiosks